Customer Stories:


Innovation and technology made district heating Estonia’s success story.

Utilitas is an Estonian energy group, the principal activities of which include generating thermal energy and electricity and providing district heating services. Utilitas group comprises district heating companies AS Utilitas Tallinn and AS Utilitas Eesti, as well as OÜ Utilitas Tallinna Elektrijaam, which produces heat and electricity.


The solution covers the company’s entire supply chain: finance, budgeting, consolidation, purchasing, sales, warehousing (including inventory accounting), maintenance, and projects. The main reasons for deciding in favor of the solution were Microsoft’s environment and integration with the value chain, a complete solution covering the entire supply chain, and solution innovation. Also, the business analysis solution PowerBI is used.

BCS Itera has implemented the Microsoft Dynamics 365 Business Central solution in Utilitas.